BigDuck18

Data deletion

Delete your data

You can ask us to delete your Stitchionaire: Fashion Tycoon player account and the data connected to it. It takes three steps.

  1. Find your support code

    Open the game, go to Settings and look at the bottom of the screen for the line Support code: XXXX-XXXX-XXXX. Write it down or take a screenshot.

    We do not know your name or email, so this code is the only way for us to find your account. Please do this before you uninstall the game.

  2. Email us

    Write to support@bigduck18.games with the subject Delete my data and put the support code in the message. You can write from any address; we will reply to it.

    Open an email

  3. We delete it and confirm

    We delete your account and the related data on our servers within 30 days and confirm by email.

What we delete

  • your player account, installation ID and player ID;
  • session tokens;
  • your game progress and settings stored on our servers;
  • technical data linked to your account.

What we keep

  • Purchase records (product, time, order ID), only in anonymised form and only as long as tax and accounting laws and refund handling require. They are no longer linked to you.

Good to know

  • Uninstalling the game removes the data stored on your device. It does not delete your account on our servers, so send the request first.
  • Our advertising, analytics and attribution partners keep their own data under their own policies. You can contact them directly using the links in our privacy policy, or reset your advertising ID in Android settings.
  • You can change your ad and analytics choices at any time in the game under Settings → Privacy settings.